Shipping Policy :

1. Shipping Locations

1.1 Domestic Shipping:

• We deliver to all major cities and towns within India. If your location is not serviceable, our customer service team will notify you promptly.

1.2 International Shipping:

• Currently, we do not offer international shipping. For inquiries about special arrangements, please contact us at info@mahamaya33.in.

2. Shipping Charges

2.1 Standard Shipping:

• Shipping charges are calculated based on the weight, size, and destination of your order.

• Final shipping costs will be displayed at checkout before you complete your purchase.

2.2 Free Shipping:

• Free shipping is available on orders exceeding ₹500, applicable only for domestic deliveries

  3. Delivery Timeframes

  3.1 Order Processing Time:

  • Orders are processed within same business days after payment confirmation.

  • Processing times may vary during peak seasons or due to unforeseen circumstances.

  3.2 Delivery Time:

  • Standard delivery takes 4 to 6 business days from the date of dispatch.

  • Remote areas may require additional time for delivery.

  ---

  4. Tracking Your Order

  4.1 Order Tracking Information:

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • Use the tracking number to monitor your shipment’s status on the courier’s website.

  4.2 Delivery Updates:

  • You will receive notifications regarding your order’s progress, including dispatch and delivery updates.

  ---

  5. Delivery Conditions

  5.1 Address Accuracy:

  • Ensure that the delivery address provided is accurate and complete.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

  ---

  5.2 Recipient Availability:

  • Please ensure someone is available to receive the package at the delivery address.

  • If the recipient is unavailable, the courier may attempt redelivery or leave a notification for pickup.

  ---

  6. Delays and Issues

  6.1 Unexpected Delays:

  • While we strive for timely deliveries, delays may occur due to weather, natural disasters, or other unforeseen events.

  • We will notify you promptly if there are significant delays.

  6.2 Lost or Damaged Shipments:

  • If your shipment is lost or damaged during transit, please contact us immediately at info@mahamaya33.in.

  • We will work with the courier to resolve the issue and provide a replacement or refund, as applicable.

  ---

  7. Contact Us

  If you have any questions or concerns regarding shipping and delivery, please contact us:

  Email: info@mahamaya33.in
  Address: 3095, Nav Nivesh Colony, Gangenagar Kunth, Jabalpur, Madhya Pradesh, 482003

  We appreciate your trust in Mahamaya33 Spices and are committed to delivering your orders with care and efficiency.

  ---