Privacy Policy

At Mahamaya33 Spices, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our e-commerce website for spices. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with the best shopping experience.

This includes:

1.1 Personal Information:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely through third-party payment gateways)

1.2 Non-Personal Information:

• IP address
• Browser type and version
• Device information
• Operating system
• Browsing behavior on our website (e.g.. pages visited, time spent, clicks)

1.3 Cookies and Tracking Technologies:

• Cookies to enhance your browsing experience and personalize content.
• Web beacons, pixels, and other tracking technologies to analyze user behavior and improve our services.

2. How We Use Your Information

We use the collected information for the following purposes:

      2.1 To Process Orders:

• Verify and confirm your purchase.
• Fulfill your orders and arrange for shipping.
• Provide order updates and delivery notifications.

      2.2 To Enhance User Experience:

• Personalize your shopping experience.
• Recommend products based on your preferences and purchase history.
• Improve our website functionality and content.

     2.3 For Communication:

• Respond to your inquiries and provide customer support.
• Notify you about promotions, offers, and updates (with your consent).

      2.4 For Legal and Security Purposes:

• Prevent fraudulent activities.
• Comply with legal obligations.
• Protect the security and integrity of our website and users.

3. Sharing of Information

We respect your privacy and only share your information in limited circumstances:

      3.1 With Service Providers:

         Trusted third-party partners (e.g., payment processors, shipping companies) who assist in fulfilling your orders and providing services.

     3.2 For Legal Compliance:

         When required by law or in response to valid legal requests.

     3.3 Business Transfers:

         In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take the security of your personal information seriously and implement the following measures:

• Secure Socket Layer (SSL) encryption for all data transmission.
• Regular security audits and updates to protect against vulnerabilities.
• Restricted access to your personal data to authorized personnel only.

While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to take precautions, such as safeguarding your login credentials.

5. Your Rights

You have the following rights regarding your personal information:

     5.1 Access and Correction:

• Request access to your personal data.
• Correct inaccuracies in your information.

    5.2 Data Deletion:

• Request the deletion of your personal information, subject to legal or contractual obligations.

    5.3 Marketing Preferences:

• Opt-out of receiving promotional emails by clicking the unsubscribe link in our communications.

    5.4 Cookie Preferences:

• Manage your cookie settings through your browser or our website.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings.
• Provide targeted advertisements based on your interests.
• Analyze website traffic and user behavior.

You can disable cookies through your browser settings; however, this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate action.

9. Brand Partnerships and Collaborations

We work with trusted brands to enhance your shopping experience. In such cases:

• Your information may be shared with partnered brands to provide you with exclusive offers, promotions, and services.
• Partnered brands are required to adhere to strict data privacy guidelines.
• Any collaboration will be transparently communicated to you.

You can opt out of receiving communications related to brand collaborations by contacting us or managing your preferences in your account settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@mahamaya.in

Address: 3095, NAV NIVESH COLONY, GANGANAGAR, GARHA, JABALPUR, Jabalpur, Madhya Pradesh, 482003

Thank you for trusting mahamaya.in. Your privacy is our priority.