Return and Refund Policy

    At Mahamaya33 Spices, we strive to ensure that our customers receive high-quality products and excellent service. Due to the nature of our products, all sales are final, and we do not accept returns or issue refunds. Please review the details of our policy below:

1. Non-Returnable Products

    1.1 Products Covered:

         All products sold on our website are non-returnable due to their perishable nature or customization.

         This includes but is not limited to spices, herbs, and other consumable items.

     1.2 Exceptions:

1. We do not accept returns or exchanges unless:
2. The product is damaged or defective upon delivery.
3. You receive an incorrect product due to an error on our part.

2. Reporting Issues

     2.1 How to Report an Issue:

      If you receive a damaged, defective, or incorrect product, please follow these steps:

1. Contact our customer service team at info@mahamaya33.in within the same day of receiving your order.
2. Provide proof of purchase and photographic evidence of the issue.
3. Our team will review your case and determine the appropriate resolution.

      2.2 Resolution Options:

1. Replacement of the damaged or incorrect product.
2. Refund in the form of store credit or to the original payment method, if applicable.

3. Conditions for Resolution

       3.1 Damage or Defect:

1. The issue must be reported within the same days of delivery
2. Products must be unused and in their original packaging.

      3.2 Incorrect Product:

1. The incorrect product must be returned to us (at our expense) in its original condition.
2. A replacement will be shipped as soon as we receive the incorrect item.

4. Final Sale Policy

  All purchases are considered final. By completing a purchase, you agree to this policy and acknowledge that returns and refunds are not permitted except in cases of damage, defect, or error as outlined above.

5. Contact Us

If you have any questions or concerns about your order, please contact us:

Email: info@mahamaya33.in

Address: 3095, Nav Nivesh Colony, Ganganagar,Garha, Jabalpur, Madhya Pradesh, 482003

Thank you for your understanding and for choosing Mahamaya33 Spices. We are committed to providing you with the highest quality products and services.